Common Rewards Questions
Information on common questions asked about rewards
- Set the PIN number - Rewards Card
- How to Set the PIN for Your Card - A Step-by-Step Guide
- When can I redeem my cashback?
- How do I redeem cashback?
- Can I get a customised rewards agreement?
- Who do I contact if I have questions about my rewards?
- How do rewards adjustments work?
- What if I don’t want crypto rewards?
- Where are my crypto rewards held?
- What if I don’t spend my rewards on my rewards card?
- How will I receive my rewards?
- Is there a minimum spend commitment?
- When can I access my rewards?
- Do my rewards expire?
- Is there a cap on the amount of rewards I can earn?
- What is the rewards rate after the bonus, Card + Cash incentive, and referral program?
- Can I earn even more rewards?
- Can I earn more 3% rewards after the Card + Cash rewards cap at $1 million a year?
- How do I continue to earn 3% after the first 2 months?
- Is there a signup bonus?
- How much will I receive in rewards?
- Where are my rewards at in the process?
- Why are my rewards taking so long?