If an application is taking more time than expected, please make sure you have submitted your company’s EIN document proving you have a US entity. If you do not have this, please email firstname.lastname@example.org for the next potential steps. The support team will redirect you to our sales team in order for them to review options that may work for your business partnership with us. If you do have it, either add it to your application, or email it to email@example.com along with your business name and email associated with your account.
Please see here for more application assistance: Application Final Checks – dashfi (zendesk.com)